TECH & BPO

Build your ideal tech team faster with our skilled professionals. We provide flexible IT staffing and recruitment solutions to meet your technical needs — combining affordability, speed, and top-tier service quality.

Revolutionizing Technology

We’re driving a new era of innovation — transforming ideas into intelligent digital solutions that redefine how businesses grow, connect, and succeed.

Company Overview

Lumina Technologies (Pvt) Ltd — inspired by the Latin word “lumen,” meaning light or guiding star — was founded with a single goal: to illuminate opportunities and guide businesses toward sustainable growth.

Based in South Asia and serving clients across North America, Lumina is more than just a service provider. We specialize in Business Process Outsourcing (BPO), Call Centre solutions, and E-commerce support, transforming raw data into meaningful insights that drive real business results.

Think of us as your strategic partner — a magnifying glass that brings clarity to complex challenges and shines a light on new possibilities.

Why Lumina!

With over 10 years of industry experience, we’ve built a reputation for delivering value-driven solutions and exceptional client care. Our winning formula combines innovation, efficiency, and deep data insights. The result? A client retention rate of 92%, with long-term partnerships that speak for themselves.

Mission

At Lumina Technologies, our mission is to illuminate new opportunities for businesses by delivering exceptional BPO, Call Centre, and E-commerce services. Through innovation, precision, and dedication.

Vision

To be a guiding light in the global business landscape — empowering companies through smart solutions, data-driven insights, and long-lasting partnerships that drive sustainable growth.

At Lumina Technologies, we work as your partners—not just as service providers. Our goal is to help your business succeed and exceed expectations. We build lasting relationships with your customers, understand your unique needs, and design intelligent solutions tailored specifically for your business. We also care deeply about our team, support our community, and protect the environment. Through Lumina Technologies’ CSR initiatives, we give back to society and strive to create a brighter, more sustainable future for all.

Our Services

Customer Service

At Lumina Technologies, we make customer support effortless and efficient. Our skilled team provides prompt, personalized assistance to help your business keep customers satisfied and loyal. Our primary focus is on clear communication and delivering simple, effective solutions to your needs.

Leads Generation

At Lumina Technologies, our lead generation services help your business grow faster. We identify and connect you with the right prospects, ensuring a steady flow of qualified leads. Our focused strategies, data-driven approach, and personalized outreach turn potential customers into real opportunities.

Business Dev

At Lumina Technologies, we help your business grow by uncovering new opportunities and enhancing your existing strategies. Our team collaborates closely with you to analyze your business, develop intelligent plans, and strengthen valuable connections. We empower you to reach a wider audience.

Customer Support

At Lumina Technologies, our Technical Support Services are designed to keep your business systems running smoothly and efficiently. We provide end-to-end technical assistance, from troubleshooting and system maintenance to proactive monitoring and performance optimization.